UK Commercial Contractor Network

Privacy Policy

Last updated: May 2026

Merit Bold is committed to protecting your privacy. This policy explains how we collect, use, and safeguard information when you use our contractor opportunity network.

1. Who We Are

Merit Bold operates as a UK-based commercial trades and maintenance opportunity network, connecting businesses with trusted commercial contractors including plumbers, electricians, and maintenance professionals.

Contact: support@meritbold.com

2. Information We Collect

From Businesses Requesting Contractors

Business name and contact details
Email address and phone number
Service requirements and property information
Location and coverage area

From Contractors Joining Our Network

Company name and trading details
Contact name, email, and phone number
Trade certifications (Gas Safe, NICEIC, NAPIT)
Insurance details
Coverage areas and service capabilities
Website and professional references

3. How We Use Your Information

Matching businesses with suitable contractors
Verifying contractor certifications and insurance
Communicating service opportunities
Improving our network and services
Sending relevant updates about our platform
Complying with legal obligations

4. Legal Basis for Processing

We process personal data on the following legal bases under the UK GDPR:

Legitimate interest — operating and improving our contractor network
Consent — where you have opted in to communications
Contractual necessity — fulfilling our service agreements
Legal obligation — where required by law

5. Data Sharing

We share information only as necessary to operate our network:

Contractor details shared with businesses requesting services
Business requirements shared with relevant contractors
Service providers who assist our operations (email, hosting, analytics)

We do not sell personal data to third parties for marketing purposes.

6. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy. Contractor network profiles are maintained while the contractor remains active. Business enquiries are retained for a reasonable period to support ongoing service delivery.

7. Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Data portability
Withdraw consent at any time

To exercise these rights, contact support@meritbold.com.

8. Cookies

Our website uses cookies to improve your experience. For full details, please see our Cookie Policy.

9. Communication Preferences

You can update your communication preferences or unsubscribe from emails at any time by contacting us or using the unsubscribe link in our emails.

10. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via our website or email where appropriate.

11. Contact

For privacy-related enquiries:

Email: support@meritbold.com
Merit Bold — UK Commercial Contractor Network